Knowledgebase

Understanding Mailscanner Tags

Understanding MailScanner Tags in email subject lines

When Mailscanner scans your email, if it finds a problem, it may (depending upon your MailScanner settings in cPanel) automatically prepend the subject line of an affected email with one of the following strings:

{Disarmed} - indicates that the email contained html tags that are considered dangerous, e.g. iframe, form tags, Script Tags, WebBugs, and Object Codebase Tags

{Virus?} - indicates that the email contained a virus and has had the attachment removed.

{Filename?} - indicates that the email contained a dangerous file attachment which has been removed.

{Fraud?} - indicates that the email contained HTML code that was identified as a phishing attack and was disabled by MailScanner.

{Spam?} - indicates that the email is likely to be spam - you should filter these emails into a separate folder in your email client.

{Definitely Spam?} - indicates that the email is almost definitely spam because it got a very high detection score - you should filter these emails into a separate folder in your email client.


Also see our Mailscanner FAQ page

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