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Limits on sending outgoing mail
In order to reduce misuse or monopolisation of server resources, and/or spamming activities, outgoing email via SMTP from domains/accounts on the UKTNET servers is limited to 350 per hour, or 2,500 emails in any 24 hour period.
Can I request a higher limit?
Yes, we can raise the limitation for individual accounts, please do the following.
- Submit an email to support@uktnet.co.uk requesting a raised email sending limit
- Please state the domain and associated email address your newsletters will be distributed from.
- Please state what software, or application that will be used to distribute the email.
- Please state the approximate size of your email list, and how frequently it will be used to distribute email.
- Include a statement in your email to say that the distribution list only contains verified email addresses collected by you, and not a commercially bought list.
- Also state that you will ensure that your email distribution list is regularly maintained and cleaned of non-existent or unsubscribed users.
After we receive your submission we will review your raised threshold request, and if we agree to it, a charge of £20 will be levied towards the work needed to modify the mailserver records accordingly. You will also be charged a refundable deposit of £80 which will be used to defray removal costs if your server IP becomes blacklisted on Real Time Blacklists as a result of suspected or reported email spamming from the domain mentioned in item 2. above, and we need to get it removed.
